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Canterbury Health Centre & Sturry Surgery
Appointments
How To Book An Appointment
If you need to see a member of the Health Care Team please contact Reception at the site you are registered with and you will be offered a consultation time. If you are registered for our online services you can also book your appointments, order repeat prescriptions and view medical records online.
If you have not yet registered you can sign up to the service online or pick up a form from the surgery.
Check your condition first
Many conditions can be dealt with without the need to see your GP.
Condition Checker
Many conditions can be dealt with without the need to see your GP.
You can try a local pharmacy for advice about a range of conditions and we also have lots of self help information. Please try this advice before contacting the Practice.
Who to see?
Advice
Please make a selection to reveal who's best to deal with your condition.
Pharmacy & Self-Care
Your pharmacy can advise you on minor illness without the need of an appointment. Please speak to a pharmacist first.
Pharmacy & Self-Care
Pharmacists are qualified healthcare professionals who can offer clinical advice, over the counter medicines and their use, to effectively and safely manage a range of minor health concerns. They can also help you to decide whether you'll need to see a doctor. You don't need an appointment and you won't even be asked to make a purchase. Every pharmacy also has a private consultation area for you to talk about your symptoms in private if you prefer.
Book an appointment in advance (up to one month)
The practice offers some pre-booked appointments.
In order to allow patients to be seen on the same day whenever possible, most appointments to see a doctor can only be made on the day.
However, a proportion of the appointments may be booked up to one month in advance. Please ask Reception Staff for availability.
Same Day Appointments
We aim to provide the majority of these consultations on the same day that you call.
This may be a face to face consultation in the surgery, or if more appropriate, a telephone consultation. These enable the Doctors and Nurses to help you with some problems or queries without you having to attend the surgery. The Receptionist will take your name, a contact number and a brief message. The Doctor or Nurse will then call you back.
Please ensure you are available to take the call. We will not be able to return the call if the number given bars anonymous calls.
Life Threatening - Go to A&E
If you or someone you know has a life-threatening condition, such as loss of consciousness, a sudden confused state, chest pain, breathing difficulties etc, you should call 999
In an EMERGENCY call 999.
Emergencies are situations that cannot be managed at home and may be life threatening
Patients' Responsibilities
If you cannot keep an appointment please let the surgery know as soon as possible, preferably in the morning to enable us to offer the appointment to someone else.
Please arrange a separate appointment for each person who needs to be seen.